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I would love to give this five stars as the owners were so lovely. We rented dolly for the bank holiday weekend and it was exactly what we were looking for, plenty of space, clean and the amenities you need, even included bedsheets which a lot of camper hires don’t. However, there were a number of things that were broken. I know it’s due to back to back hires but it really did affect our experience unfortunately. The bathroom door handle broke (which we were warned it was a bit broken from the previous hire but it was very broken) resulting in the five year old with us getting stuck in there for quite a long time and mum and dad really panicking. The bathroom window was also broken so we couldn’t get through from that side either. One of the window blinds was broken so we couldn’t close the light out completely and two out of the four camp chairs also broken so we couldn’t actually sit outside, we didn’t use the awning or anything. The other bits and bobs were minor issues and didn’t bother us at all and we were pre-warned about the breakages when we arrived on pick up. The owners were very communicative and flexible in the run up and after which was great but you hire and pay a price based on the camper as it is advertised and unfortunately Dolly wasn’t in the condition as advertised. We would hire her again as long as we could be sure everything had been fixed.
Reactie van Carl& Pretty
Hi there we r very sorry for the issue but unfortunately when dolly's returned with damage we try to get them resolved ASAP but when she gets back at 10 am and the go's back out at 1 pm and we r not told about damage b for hand make it very difficult to get them sorted the bath room window has arrived and will b fitted this week . With moterhome parts can take up to 12 weeks to arrive . we now have a few days b 4 dolly go's back out so she is booked in to get all the issue sorted this week thank u and we look forward to c u again 💗