Andoni
Our experience with this motorhome was disastrous. Hugh and Aileen seem kind and friendly, but after all, they'll try to take advantage of the rental by blocking the deposit. If you decide to rent this motorhome, I hope you don't have any mishaps because you can forget about your money. We had a puncture and lightly hit the rear bumper. When we returned the motorhome, they told us everything was fine and there was no problem, and that the insurance would cover the repair. The next day, they blocked the return of the deposit and demanded payment for the wheel and the replacement of the entire bumper. They provided a fake invoice to justify the repairs, of which there is no evidence that they were carried out; there are no photos or anything, just an invoice issued by their own company. And if you think this is bad, the worst part is that, after more than a month, the Goboony team agrees with them without even taking our arguments seriously and without verifying that the motorhome owner actually carried out the repairs on the motorhome, which makes me think they made a deal between themselves. How is it possible that for a small dent, the entire bumper has to be replaced at the exorbitant price of 675 pounds, with no invoice, no photos of the repairs? A complete scam. Please don't rent this motorhome. They offer it at a low price and then scam you when you make a small mistake. And if you can, don't use Goboony either; they've proven to be completely inept at handling this case.
And it's better not to talk about the motorhome, it's old and uncomfortable, it consumes a ton of fuel, you should better look for another one.