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Een hoop gedoe bij het ophalen... je moet zelf je verzekering regelen en het duurt veel te lang voordat je je borg terugkrijgt... aan de positieve kant heb je wel een grotere keuze aan campers.
Reactie van Mark
Thanks for your honest feedback, Craig. We’re pleased to hear that you enjoyed the motorhome and found it to be a positive part of your experience.
We’re sorry you found the collection process frustrating. The forms and checks completed at both collection and drop-off are requirements set by Goboony and are in place to protect both the owner and the hirer.
We also understand your comments regarding the insurance arrangements and the time taken for the deposit to be returned. Unfortunately, these are processes managed by Goboony, so they are outside of our control and we’re unable to change how they are handled.
We really appreciate you taking the time to share your experience and are glad that, overall, you enjoyed the motorhome.