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This was our first campervan trip with a privately owned van (Didi) and using goboony. The whole experience was excellent and great value. Goboony provided straightforward information and advice at every step, and through our booking page, we we're able to communicate directly with Didi's owner Diana. Diana was extremely helpful answering our initial questions and allowed us to view Didi in advance of our trip (indeed, before making the final payment for our booking). Diana has looked after Didi to a high standard. Inside and out the van was immaculate and mechanically very sound. Diana included lots of extras within the booking, including kitchen/cooking equipment, which meant that we didn't need to pack as much for our trip. Pick up of the van was very straightforward. Diana showed us how everything inside and out worked and after a quick check over together using the 'go form', we were on our way. Diana also kindly allowed us to leave our car in the campervan space on her driveway, which was very convenient. Along with our wee dog Maxi, we had a fantastic and memorable trip to the Isle of Lewis & Harris, covering 700ish miles. Didi was a breeze to drive. The seating/sleeping was very comfortable and cosy (the heating is very effective), the facilities and equipment were all extremely easy to use and we had no problems at all (apart from the weather 🌧️😕). The return handover was similarly straightforward. We will definitely use goboony again and our first preference for a future booking will be Diana's campervan