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I very seldomly leave reviews but due to multiple issues and zero engagement from Goboony I felt compelled to do so and shine a light on Goboony's utter lack of customer support - after all, the best measure of us (people and businesses alike) is surely how we respond when things go wrong?.. -I initially had a motorhome hire fall through - due to an issue with the owner not having the correct insurance in place. This didn't come to light until there were a few days left until our family holiday, forcing a search to start again and plans to be changed. Maybe this couldn't have been avoided but I can't help think anything such as this should have come to light well in advance of hire commencement. Goboony engaged on this issue but were fairly dismissive. Our replacement motorhome rental with Strafford (Stephen) was littered with issues... -Gas leak around the bottle on the new motorhome - dangerous and potentially grave consequences, that required the gas to be off for the duration of the rental -No hot water - on electricity alone -Motorhome originally hired not available (due to a boiler issue) and not advised until the day of collection (when I called) -Incorrect address details for collection - compounding a hurried collection (of an alternate motorhome) During the holiday when the issues emerged, Stephen from Strafford Motorhomes was engaged but not sufficiently - to take responsibility and address the issues appropriately. Stating, “this has never happened before”, “the motorhome is new…” or suggesting I seek out a spanner to attempt repairing the gas leak were unhelpful and potentially dangerous respectively. On return from our holiday, I contacted Goboony - by email to Evandro (UK Customer Support Manager) and then via the on-line “dispute” form. I am yet to receive any response several weeks later. Needless to say, we had a terrible experience with Goboony and Strafford, certainly considering how we value/look forward to our main family holiday and the cost of it. Myself and our network of family and friends will not be using/recommending Goboony or Strafford motorhomes (again). Would be renter beware...Zefiro 675 – 2022 Roller Team Zefiro 675 automatisch 6 persoons + 6 banden
Omschrijving
Deze tekst is automatisch vertaald door Google Translate. Bekijk origineel
Zes zitplaatsen en zes slaapplaatsen op een normaal Brits autorijbewijs. Automatische versnellingsbak. Het gevoel van gewoon samen zijn en rekening houden met alle behoeften van een gezin is een centraal punt geweest in de vernieuwde Zefiro 675. Door tot zes personen te slapen in een combinatie van vaste en opgemaakte bedden, kan iedereen een verkwikkende nachtrust ervaren, waar u ook verblijft. De vaste stapelbedden achterin zijn gezellige en leuke plekken voor de kinderen om uit te rusten, terwijl een dubbele...
Zes zitplaatsen en zes slaapplaatsen op een normaal Brits autorijbewijs. Automatische versnellingsbak. Het gevoel van gewoon samen zijn en rekening houden met alle behoeften van een gezin is een centraal punt geweest in de vernieuwde Zefiro 675. Door tot zes personen te slapen in een combinatie van vaste en opgemaakte bedden, kan iedereen een verkwikkende nachtrust ervaren, waar u ook verblijft. De vaste stapelbedden achterin zijn gezellige en leuke plekken voor de kinderen om uit te rusten, terwijl een dubbele bovencabine een privé en rustgevende plek is voor volwassenen om zich van een avond terug te trekken. Twee extra slaapplaatsen zijn optioneel door de eethoek om te bouwen tot een tweepersoonsbed.
De Camper
Voorzieningen
Gemak aan boord
- Airco Woonruimte
- Bed & Linnengoed
- Buitendouche
- Campingset (stoelen + tafel)
- Diepvriezer
- Dinette
- Douche
- Draaistoelen
- Fietsendrager
- Garage
- Gasfles
- Gasfornuis
- Handdoeken inbegrepen
- Keuken inventaris
- Kluis
- Koelkast
- Luifel
- L-zit
-
Off-grid kamperen
- Oven
- Toilet
- TV
- TV ontvanger
- Verwarming
- Warm water
-
Winterkamperen
- Zonnepaneel
Tijdens het rijden
- Achteruitrijcamera
- Airbags
- Airco tijdens rijden
- Audio ingang
- Bluetooth
- Cruisecontrol
- Imperiaal
- Isofix
- Navigatie
- Parkeersensoren
- Radio
- Sneeuwkettingen
- Stuurbekrachtiging
- Trekhaak
- Winterbanden
Huisregels
- Roken toegestaan: Nee
- Huisdieren toegestaan: Ja
- Buitenland toegestaan: Ja
- Wintersport toegestaan: Ja
- Festivals toegestaan: Ja
- Bergen toegestaan: Nee
- Minimum leeftijd: 28 jaar
De borg (£ 1.350) wordt direct aan de adverteerder betaald (om een duidelijke en traceerbare betaling te kunnen garanderen) en niet aan Goboony. Goboony is niet aansprakelijk voor de afhandeling van de borg.
On site parking available at our Henfield collection point for your entire holiday £6.98 p/d.
1. What is the name and age of all drivers?
2. How many adults and how many children will be in your party?
2. What are your holiday plans / destination?
3. Collection is 2-3pm and returns 10-11am. What times were you hoping to pick up and drop off?
4. How many miles do you estimate for the total trip?
5. Are you bringing a pet? If so, what breed? Please remember only Zefiro 675 and Zefiro 690 models are permitted to have pets onboard.
6. Would you like us to fit a full gas bottle for you at 7kgs £42.95 or 11kgs at £51.95?
Upon approving your request, we allow 48 hours for the deposit to be paid, as this blocks out the dates on our calendar.
PLEASE NOTE, NO PICKUPS OR DROP OFFS ON SATURDAYS; SUNDAYS OR BANK HOLIDAYS (closed).
PLEASE CHANGE YOUR BOOKING DATES IF YOUR DEPARTURE OR RETURN DAYS INCLUDE ANY OF THESE DAYS.
Please ensure you have read through the price and terms section on this Goboony website or app so that you fully understand the terms of hire before booking.
If you happen to have any questions or special requests, please feel free to ask.
Drive this on a normal UK car drivers license category B. No special license needed.
Collection times are 2pm to 4pm on day of collection.
Return time is 11am on day of return.
-Travel to EU/Ireland ok.
*Bookings in June, July & August must be a minimum of 8 days/7 nights.
DEPOSIT: – The hirer shall leave either a pre authorised deposit or debited deposit using debit or credit card prior to the commencement of the period of the hire for the full amount of the deposit specified in the schedule. The owner shall without prejudice to his other rights against the hirer) be at liberty to retain out of such deposit:
1. The first portion of any damage or loss which the hirer undertakes to be responsible for negligence as set out in the schedule.
2. The amount of any loss of damage for which the hirer is responsible under the
Deze tekst is automatisch vertaald door Google Translate. Bekijk origineel
Verzekeringen
- Camper verzekering: Inclusief
- Eigen Risico & Borg: £ 1.350
- Pechhulp: Nationaal
Tarieven
- Aantal vrije km per week 800 km
- Kosten per extra km £ 0,62
- Schoonmaakkosten £ 120
Annulering
Beschikbaarheid
- Ophalen vanaf: 14:00 uur
- Retourneren tot: 11:00 uur
- Minimaal 4 dagen
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