Article 1 - Scope of application of the general conditions of sale
These general terms and conditions govern automatically all sales of stays made on the website www.lechanet.com. They are an integral part of any contract concluded between the campsite and its clients.
Each client acknowledges having read these general conditions prior to any reservation of a stay, for themselves and any person participating in the stay.
In accordance with the law in force, these general conditions are made available to any client for information purposes prior to the conclusion of any contract for the sale of stays. They can also be obtained by simple written request addressed to the headquarters of the establishment.
Article 2 - Booking conditions
2.1 Price and payment
The price of the stays is indicated in euros, VAT included. The client’s attention is drawn to the fact that the tourist tax is not included in the price.
For campsite reservations : All rentals are nominative and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the deposit amount for the stay and booking fees.
For rental reservations : All rentals are nominative and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and booking fees.
For any delay not reported, the rental/location becomes available 24 hours after the arrival date mentioned on the booking contract. After this period, and in the absence of a written message, the reservation will be void and the sums paid will remain vested in the campsite management.
2.2 Reservation modification
No discount will be made in case of delayed arrival or early departure.
2.3 Cancellation
Any reservation not settled in accordance with the general conditions of sale will be canceled. For any cancellation received more than 30 days before the start date of the stay, the deposit will be refunded.
2.4 Withdrawal
The legal provisions relating to the right of withdrawal in case of distance selling provided for by the
Consumer Code are not applicable to tourist services (article L.121-20-4 of the
Consumer Code).
Thus, for any order of a stay at the campsite, the client does not have any right of withdrawal.
2.5 Cancellation insurance
We advise you to take out cancellation insurance. This contract offers you a cancellation guarantee that allows you to obtain a refund of the amounts paid in case of cancellation of your stay or early departure under certain conditions (illness, accident...).
Insurance rates: 4% of the stay including options.
Article 3 - Conduct of the stay
3.1 Arrivals and Departures
For rent: arrivals are from 4 PM, departures are before 10 AM after conducting the inventory.
In the campsite: arrivals are from 2pm, departures are before 12pm.
3.2 Deposit
A deposit of 100 euros per accommodation will be required on the day of your arrival. It will be refunded to you on the day of your departure, during the opening hours of the reception, after an inspection. The billing for any potential damage will be added to the price of the stay as well as cleaning if you do not leave the accommodation in a state of perfect cleanliness. If you cannot be present during the inspection, the deposit will be returned to you by mail.
3.3 Departure
Any return of the key or release of the location after 10am leads to the billing of an additional night. Any extension of stay must be made at least 24 hours before the scheduled departure date.
3.4 Animals
Animals are allowed inside the campsite under certain conditions.
We do not accept dogs of 1st and 2nd category.
They must be kept on a leash within the campsite.
Calls must be picked up both inside and outside the establishment.
3.5 Rules of procedure
As required by law, you must adhere to our internal regulations, deposited at the prefecture, posted at our reception and a copy will be given to you upon request.
Article 4 - Liability
The Campsite declines all responsibility for any damage suffered by the camper-caravan owner’s equipment that is of its own making; insurance for your material in terms of civil liability is mandatory (FFCC, ANWB, ADAC, ...).
Article 5 - Applicable law
These general terms and conditions are subject to French law and any dispute relating to their application falls under the jurisdiction of the Tribunal de grande instance or the Commercial Court of Besançon.