Anna
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Le van est super, facile à conduire, compact donc agile, avec tout ce qu'il faut pour une bonne expérience camping. Seul petit bémol on a eu par erreur une couette individuelle et pas double donc on a eu froid, je conseille d'ouvrir le linge de lit pour checker avant de partir. (Attention si vous 1m80 ou plus je conseille un plus grand van, on ne pouvait pas tout à fait s'allonger)
Carola
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We hebben een hele mooie reis gehad! Prima camper met alle gemakken die je nodig hebt. Wel zat er bij ons een mankement in het stuur waarvan men belooft heeft hier naar te gaan kijken! en oogt hij op de foto s wel een stuk mooier, maar uitstraling is niet het belangrijkste in deze! Voor ons was het prima! Er zitten wat vocht/ schimmel plekjes ( door de vele regen) deze zouden misschien weg gehaald kunnen worden. Toont wat frisser. Verder alles prima! Fijn om een camper te kunnen gebruiken in dit prachtige land!
Arvid
Bridget
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I booked quite last minute and Jo was very helpful with the details. The van was perfect for me as a solo traveler around the uk and had everything I needed. Thanks again :)
Ericka
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Handover person shouted at me because he was late (which they told me about 1hr before and said I could wait in the office which was locked. They didn't add on to my return time or give any refund or even an apology for the delay - so I just lost 2.5hrs of travel time). The van is okay, very basic. Bedding is extra despite being pictured with bedding. The vans are in kph (UK is MPH). Kitchenette gets you a decent meal and a tea whenever you want, and Scotland has water stations at tourist stops to fill up for the sink. Radio doesn't really work (FM only so crackly) and if you have a new phone without a jack it's music from your phone only. They do provide 1 usb to usbc adaptor for charging and a stand for your phone for maps. The bed is tight, I'm 5"2 and fitted in okay but if you're tall it'll be a squeeze. GBoony take the 1k deposit as a payment (they say near the trip date but it's taken 20 days before), but it was returned after about 5 days post trip (luckily I didn't get charged interest on my credit card but because it's not a hold charge it affected my credit score because of a 'significant balance increase').
Rebecca
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I had such a lovely trip in my On Tour camper van. Check in was easy and also return. I traveled up to the highlands (highland folk museum bound) and camped alongside lochs along the way. The camper was very basic, but that is enough for me as I am usually a tent camper. Jo was super helpful when I needed it and gracious when I had an unfortunate flat tire! All ended well and I was back in the road, happily camping.
Mathilde
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Such a nice please to discuss with Jo. Everything went fine: a great adventure!
Mohamed
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I'm trying my best here to be fair. I had rented out this van for a festival so I would not worry about rainy conditions for a tent. The overall customer expierence at their office was not the friendliest (van pick up due at 3PM but was not actually given the van until 3.40PM). I was told the van had half a tank and were eager to get me to sign until I physically checked the van and found it had more like 3/8th of a tank (may not seem like much but it is a big tank) the drive was smooth and pulls really well, I had an issue with the window where the response was very quick. The facilities were really cool, I loved the kitchen Idea and the fact there was a shelter behind the van for when I'm cooking or washing dishes or making tea. the upsetting part is when I got to my festival campsite and returned to the van at night to sleep and found the bedding to be wet (I thought this was due to prehaps opening the door and accidentally pushing rain water inside). I woke up by drops of water from the ceiling on my face at 4.30AM. I had advised their whatsapp number of the issue and they suggested that I either park the van at an angle (terrible decision regarding you would not be able to sleep at an angle and that I'm also on blood thinners) or visit a bodyshop for the repairs without any consideration to compensate me for the time I'm taking out of my paid rental time to phone up garages to arrange repairs, drive to and from the bodyshop, or the fuel cost (driving the van economically costs about £10/50 minutes). The host knew I was stationary at a festival, a more viable approach was to make the calls themselves and send a mobile mechanic down to make the repairs while the vehicle is stationary but rather expected the paying customer to fix the vehicle on their own time. I made temporar repairs but had to wait until midday as I was in a quite-family camping area and could not be noisey. The tarp I placed on top also meant I have lost all aspects of natural light from the roof nor was I able to watch the starts or sky as I slept. I tried to ask nicely for a compensation for the water leak that woke me up at 4.30AM but instead being offered a 9% compensation of my original fee which is laughable considering they see the issue of a water leak as minor rather than something major - it is a small van with not much place to sleep or go. They then told me "We do not gurantee our own vans". What a re-assuring response. This is a harsh host that would punish the customer and claim for maximum damage if the customer is at wrong but would not return the favour the other way and rathert would want to compensate "proportionally". wonder what compensation they would ask for had they too got woken up by chinese water torture at 4.30AM. Now sadly I'm having to take the dispute root.
Alice
Kimberley
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Ok so just to clarify the situation. We let them know about our arrival time (17:30 meaning reaching the pick-up point at 19:00) 2 months in advance during the booking procedure. On this occasion, nothing seemed to be a problem for them but then on arrival day, they told us that they would have to make a late check-in for us because they were closing. This was not an issue for us because in the end we received our car so we were happy. Now, what they are now accusing us of is that we didn't want to pay the fine for driving in a low emission zone of Edinburgh. This is true: we did not want to. They have never told us that the car was non-low emission so how are we supposed to know if we are allowed to drive there or not. They were very clear in saying that the car goes with unleaded fuel and so on, so why would that detail be left out? We do however understand that it falls under our responsibility because we were the ones driving and, in fact, we did offer to pay 50/50. This was of course refused by them with repeated rude words. In the end, because we are talking about 30£ we ended paying to leave the situation behind us. But honestly we would not recommend them to anyone. Communication during the rent was difficult when questions were asked from our side but then when they needed to clarify things for their benefits, they were very quick on the keyboard... Lastly, we think that the fact that they hurried to be the first in writing the review speaks for itself... Sorry for the long the response. Make it count as a review, too :)